Days here can be extremely stressful when you're dealing with multiple prisoner intakes along with the needs of their lawyers and family members. It is our job to expedite the smooth transition of inmates in and out of our facility. Anything that makes that task more efficient while sparing our staff additional stress is a great value - and Automated Inmate Inquiry does exactly that."

Lt. Bill Gutzweiler
Saginaw County, MI

Partners

Avaya is a global leader in communication systems, applications and services. We design, build, deploy and manage networks for enterprises.

Carousel Industries is the premiere technology solutions provider; designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide. Utilizing a single source approach, Carousel offers everything from VoIP, Data Infrastructure, Power and Cooling, IVR, Wireless, and Security to ongoing support, repair, and managed services. Carousel is Avaya's #1 Business Partner and has achieved elite partner status with the top technology companies in the world.

Communication Resources, Inc. (CRI) is your premier Messaging and Unified Communication specialist. For the last 18 years the combination of CRI Value Added Services and our complete array of professional Services for products such as Modular Messaging, Survivable Modular Messaging, Octel, OneX Portal, Mobile and speech have assured customers complete satisfaction. Mutare + CRI equals the total Solution for your Unified Communication needs.

Comprehensive Communication Services (CCS) focuses on providing vital products and services that allow our customers to communicate during a disaster response even when all normal modes of communication are down. These solutions include Hosted Disaster Recovery network services including Mutare's Emergency Notification solution and a collection of mobile communication networks housed in rugged portable cases and trailer based units for quick transport and deployment. For more information, please visit our website at www.comprehensivecom.net.

As an Avaya National Diamond Dealer and Platinum BusinessPartner, Cross Telecom leads the industry in providing custom design, project management and implementation of integrated voice and data communications solutions for enterprise businesses nationwide.

DialPro Northwest is a leading provider of enterprise voice messaging and unified communications solutions. DialPro's mission is to help companies work better through improved communication. DialPro uses a broad range of technology solutions, deep expertise, and a consultative approach to achieve this vision and help companies of all sizes improve the way they do business. Customers include enterprises in business, government, education and healthcare worldwide.

Dictronics is totally committed to the business communications industry. We have been providing innovative and cost effective solutions to the business problems of New England companies for more than 45 years. Dictronics' commitment to advanced applications has enabled us to serve the needs of some of the largest companies in the Northeast.

Empire Technologies was founded in 1995 to offer organizations comprehensive and cost-effective communications technology. Empire provides Services and Solutions for Avaya, Cisco, and Nortel to help make the most of an organization's investment in vital communications infrastructure; and Empire's implementation, service and maintenance capabilities provide superior end-to-end support. Empire employs a team of multi-certified technicians and engineers, experienced sales people and highly-trained customer service representatives. For more information, visit www.getempire.com or call (888) 711-5200.

Enabling Technologies Corp is committed to specializing in the deployment and support of mission critical messaging systems for the enterprise.

In addition to our flagship ENFORCER inmate telephone system, ICSolutions provides payment processing services, secure email, video visitation, state-of-the art cellular phone detection and jail management systems that meet the challenge of today's dynamic corrections environment. ICSolutions helps our customers increase facility revenue, save administrative time, and enhance security.

Mutare Software recommends Marketing Messages for high-quality professional voice recording. Marketing Messages can produce your custom greetings, auto attendants, voice response systems and other telephony platforms with any of 16 great voice talents. They also translate and record telephony prompts in all languages.

NACR is a certified Avaya Platinum BusinessPartner, Three-Star Service Provider and six-time Avaya BusinessPartner of the Year. Headquartered in Eagan, Minn., NACR was launched in 1993 with only five employees. Today, the company has more than 385 employees and 55 locations across the country dedicated to designing, implementing and servicing the Avaya product line.

Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses, experience Nuance's proven applications and professional services. For more information, please call us at 1-866-968-2623 and say "Sales Department" or by email at eps.sales@nuance.com.

Pyramid Communication Services, Inc. (PCSI) is a recognized leader in delivering communications solutions and services that make the promise of "Business Made Easy" a reality for our customers. Our next-generation technologies, for both service providers and enterprise networks, support multimedia and business critical applications. Pyramid's services and product offerings are designed to help eliminate today's barriers to efficiency, productivity, speed and performance by simplifying networks and connecting people with the information they need, when they need it! By offering services ranging from maintaining your existing PBX to designing and implementing full voice and data networks, Pyramid can truly be your "one-stop-shop" for your business communications.

With one of the largest, most technologically advanced networks in the world, Qwest is powering the exchange of multimedia content-images, data and voice.

RCT Technologies is one of the largest and most successful providers of Octel messaging products in the US. Our extensive knowledge and experience helps us to understand the customers' needs and translate those needs into effective applications and technology-based solutions.

Shared Technologies is your provider for complete business telecommunications solutions. Delivering state-of-the-art phone systems from leading manufacturers like Nortel Networks and NEC, ST provides solutions tailored to your needs. And, only ST delivers convenient full-service solutions with professional, personal service. With ST, the difference is personal.

SOURCE is a 30 year telecommunications industry veteran with a reputation for combining experience with tactical business strategies to provide telecom systems and solutions management.

SPS provides business systems and advanced applications including Voice over IP (VoIP), network convergence, conferencing, carrier services, consultative planning, and maintenance offers. Established in 1988, SPS is one of Avaya's largest Platinum Certified Business Partners and a leading integrator of voice and data converged solutions. SPS provides comprehensive solutions to the Small, Mid, Enterprise, and Federal markets on a national level.

Providing messaging solutions, product and service that allows customers to enhance their communications while improving their productivity has been the mission of Tel-IS since becoming Octel's first VAR in 1986.

Verizon is a major provider of communications solutions throughout the world. We are the largest provider of wireline and wireless service in the United States. Together, this means that you can choose from diverse products and services to meet your communications needs -- whether your office is located in Washington, DC or in Washington State. Drawing upon expertise available throughout Verizon, your account manager can create end-to-end network solutions for your agency -- all from GSA Schedule products and services.

The Via Group is a leader in providing consulting services, technical support, and systems for unified communication to enterprise customers throughout The Americas and around the world. We provide a focused, flexible approach to assisting clients in any and all phases of the unified communication life cycle. With roots in the VMX and Octel (Aria) products, The Via Group is one of the foremost messaging BusinessPartners in the country.

	Avaya is a global leader in communication systems, applications and services. We design, build, deploy and manage networks for enterprises.

	Carousel Industries is the premiere technology solutions provider; designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide. Utilizing a single source approach, Carousel offers everything from VoIP, Data Infrastructure, Power and Cooling, IVR, Wireless, and Security to ongoing support, repair, and managed services. Carousel is Avaya's #1 Business Partner and has achieved elite partner status with the top technology companies in the world.

	Communication Resources, Inc. (CRI) is your premier Messaging and Unified Communication specialist. For the last 18 years the combination of CRI Value Added Services and our complete array of professional Services for products such as Modular Messaging, Survivable Modular Messaging, Octel, OneX Portal, Mobile and speech have assured customers complete satisfaction. Mutare + CRI equals the total Solution for your Unified Communication needs.

	Comprehensive Communication Services (CCS) focuses on providing vital products and services that allow our customers to communicate during a disaster response even when all normal modes of communication are down. These solutions include Hosted Disaster Recovery network services including Mutare's Emergency Notification solution and a collection of mobile communication networks housed in rugged portable cases and trailer based units for quick transport and deployment. For more information, please visit our website at www.comprehensivecom.net.

	As an Avaya National Diamond Dealer and Platinum BusinessPartner, Cross Telecom leads the industry in providing custom design, project management and implementation of integrated voice and data communications solutions for enterprise businesses nationwide.

	DialPro Northwest is a leading provider of enterprise voice messaging and unified communications solutions. DialPro's mission is to help companies work better through improved communication. DialPro uses a broad range of technology solutions, deep expertise, and a consultative approach to achieve this vision and help companies of all sizes improve the way they do business. Customers include enterprises in business, government, education and healthcare worldwide.

	Dictronics is totally committed to the business communications industry. We have been providing innovative and cost effective solutions to the business problems of New England companies for more than 45 years. Dictronics' commitment to advanced applications has enabled us to serve the needs of some of the largest companies in the Northeast.

	Empire Technologies was founded in 1995 to offer organizations comprehensive and cost-effective communications technology. Empire provides Services and Solutions for Avaya, Cisco, and Nortel to help make the most of an organization's investment in vital communications infrastructure; and Empire's implementation, service and maintenance capabilities provide superior end-to-end support. Empire employs a team of multi-certified technicians and engineers, experienced sales people and highly-trained customer service representatives. For more information, visit www.getempire.com or call (888) 711-5200.

	Enabling Technologies Corp is committed to specializing in the deployment and support of mission critical messaging systems for the enterprise.

	In addition to our flagship ENFORCER inmate telephone system, ICSolutions provides payment processing services, secure email, video visitation, state-of-the art cellular phone detection and jail management systems that meet the challenge of today's dynamic corrections environment. ICSolutions helps our customers increase facility revenue, save administrative time, and enhance security.

	Mutare Software recommends Marketing Messages for high-quality professional voice recording. Marketing Messages can produce your custom greetings, auto attendants, voice response systems and other telephony platforms with any of 16 great voice talents. They also translate and record telephony prompts in all languages.

	NACR is a certified Avaya Platinum BusinessPartner, Three-Star Service Provider and six-time Avaya BusinessPartner of the Year. Headquartered in Eagan, Minn., NACR was launched in 1993 with only five employees. Today, the company has more than 385 employees and 55 locations across the country dedicated to designing, implementing and servicing the Avaya product line.

	Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses, experience Nuance's proven applications and professional services. For more information, please call us at 1-866-968-2623 and say "Sales Department" or by email at eps.sales@nuance.com.

	Pyramid Communication Services, Inc. (PCSI) is a recognized leader in delivering communications solutions and services that make the promise of "Business Made Easy" a reality for our customers. Our next-generation technologies, for both service providers and enterprise networks, support multimedia and business critical applications. Pyramid's services and product offerings are designed to help eliminate today's barriers to efficiency, productivity, speed and performance by simplifying networks and connecting people with the information they need, when they need it! By offering services ranging from maintaining your existing PBX to designing and implementing full voice and data networks, Pyramid can truly be your "one-stop-shop" for your business communications.

	With one of the largest, most technologically advanced networks in the world, Qwest is powering the exchange of multimedia content-images, data and voice.

	RCT Technologies is one of the largest and most successful providers of Octel messaging products in the US. Our extensive knowledge and experience helps us to understand the customers' needs and translate those needs into effective applications and technology-based solutions.

	Shared Technologies is your provider for complete business telecommunications solutions. Delivering state-of-the-art phone systems from leading manufacturers like Nortel Networks and NEC, ST provides solutions tailored to your needs. And, only ST delivers convenient full-service solutions with professional, personal service. With ST, the difference is personal.

	SOURCE is a 30 year telecommunications industry veteran with a reputation for combining experience with tactical business strategies to provide telecom systems and solutions management.

	SPS provides business systems and advanced applications including Voice over IP (VoIP), network convergence, conferencing, carrier services, consultative planning, and maintenance offers. Established in 1988, SPS is one of Avaya's largest Platinum Certified Business Partners and a leading integrator of voice and data converged solutions. SPS provides comprehensive solutions to the Small, Mid, Enterprise, and Federal markets on a national level.

	Providing messaging solutions, product and service that allows customers to enhance their communications while improving their productivity has been the mission of Tel-IS since becoming Octel's first VAR in 1986.

	Verizon is a major provider of communications solutions throughout the world. We are the largest provider of wireline and wireless service in the United States. Together, this means that you can choose from diverse products and services to meet your communications needs -- whether your office is located in Washington, DC or in Washington State. Drawing upon expertise available throughout Verizon, your account manager can create end-to-end network solutions for your agency -- all from GSA Schedule products and services.

	The Via Group is a leader in providing consulting services, technical support, and systems for unified communication to enterprise customers throughout The Americas and around the world. We provide a focused, flexible approach to assisting clients in any and all phases of the unified communication life cycle. With roots in the VMX and Octel (Aria) products, The Via Group is one of the foremost messaging BusinessPartners in the country.