If we had an issue, Mutare did whatever it took to find a solution, even if it required contacting other third party vendors to coordinate on our behalf. That's something you just don't see much with a lot of providers."

Mike Konopka
Crystal Rock

News

Sep 1, 2010
Mutare Software Announces Voice Mailbox Monitoring Application

Mutare Software announced today the introduction of Message Monitor one of five Express Apps that the company has introduced over the past six weeks. Message Monitor is a call center administrative tool that monitors agent voicemail inboxes and tracks changes in message status. Learn More >>

Aug 30, 2010
New Feature Lets Users Add EVM Unified Messaging to Their Cellular Phones

Mutare Software announced today the introduction of EVM Mobile, a new personal productivity feature for EVM Plus. EVM Mobile unifies mobile voice messages with enterprise voice messages. EVM Mobile places cellular voice messages along with the user’s enterprise voicemail into email, greatly simplifying voice message retrieval and processing. Learn More >>

Aug 24, 2010
Be Prepared: Your Business Voicemail IS Discoverable

Prior to the arrival of digital technology for voice messaging, laws regarding disclosure of communications for the purpose of litigation mostly excluded voicemail due to the unreasonable burden associated with saving and locating relevant messages. However, with the widespread adoption of unified messaging, courts are increasingly applying the same rules of discoverability to voicemail as to email. What used to be considered an exception is now an expectation. Learn More >>

Aug 16, 2010
Mutare Software Announces Mailbox Escalation Express Application

Mutare Software announced today the introduction of Mailbox Escalation, the fourth of five Express Apps that will be introduced over the next few weeks. The Mailbox Escalation application continuously monitors selected voice mailboxes for un-played messages and, after a specified period, sends a "messages waiting" email notification to assigned addresses in a pre-designed pattern, ending the escalation once the message is played. Learn More >>

Aug 11, 2010
Mutare Software Announces Software Rental Program for Most Popular Applications

Mutare Software announced today a rental option for three of its top-selling applications, EVM Plus, Message Mirror and Message Rescue. "This option is designed for customers who want the immediate benefits these solutions provide but who prefer to defer the total capital investment required for purchase," said Scott Brown, Mutare Software Director of Sales. "It also targets those considering a voice message platform change within the next 12 to 24 months but want unified messaging and real-time voice messaging backup protection added to their current system now." Learn More >>

Aug 6, 2010
Facebook Fan Page Gives Professionals a Forum to Interact and Learn About Mutare Offerings

Mutare Software announced today the introduction of Out Caller, the third of five Express Apps that will be introduced over the next few weeks. A Mutare Software Express App is an off-the-shelf, value priced, quick-install solution that automates a specific business process. These low-priced applications address special communication challenges and streamline labor intensive processes resulting in lower labor costs and higher customer satisfaction. Learn More >>

Aug 5, 2010
Mutare Software Announces Auto Out Caller Express App

Aug 5, 2010
Sixth Student-Produced giSTT Viral Video Released

Mutare Software today released the sixth in a series of viral videos created by teams of media arts students at Chicago’s Tribeca Flashpoint Academy. The videos offer an unconventional look at giSTT, Mutare’s voicemail to text transcription service, and how it can change the lives of its business users. Mutare has agreed to post the videos and invite viewers to vote on their favorite, with a scholarship offer to the winning Flashpoint team. Learn More >>

Aug 4, 2010
giSTT Speech to Text Helps Corporations Meet Americans with Disabilities Act (ADA) Requirements

Mutare Software's giSTT Speech to Text service transcribes enterprise voicemail messages and deposits the messages in the user's email inbox, allowing employees to read their voice messages in email. "While this application was originally targeted to BlackBerry email junkies, more and more businesses are implementing giSTT to meet ADA requirements for the hearing impaired," said Ben Crown, President of Mutare Software. Learn More >>

Jul 26, 2010
Mutare Software Announces Self Service Password Reset Application

Mutare Software announced today the introduction of Password Reset, the second of five Express Apps that will be introduced over the next month. A Mutare Software Express App is an off-the-shelf, value priced, quick-install solution that automates a specific business process. These low-priced applications address specific communication challenges and streamline labor intensive processes resulting in lower labor costs and higher customer satisfaction. Learn More >>

Older news articles can be found here.

This site is best viewed using the Google Chrome browser.
Click here to download Chrome