What really makes Mutare stand out is their ability to communicate with the client - they know how to ask the right questions to pinpoint our needs.They never lost patience with our requests, even when we made changes during the application trial period."

Sherry Bittles
Wayne County Treasurer's Department

Automated Inmate Inquiry

Mutare Software developed its unique, automated telephone inquiry system for detention center staff members who often find themselves overwhelmed by phone calls from individuals looking for information about specific detainees. When integrated with the jail's database, Inmate Inquiry directs callers to an automated voice response system that provides up-to-date information on bond inquiries, inmate location and other disposition questions via touch-tone phone. Freed from the task of answering multiple phone inquiries, jail staff can be more productive.

A typical Inmate Inquiry system will pay for itself in less than a year through improved efficiency.