DevConnect Partner

Mutare Software is a Platinum Member of the Avaya DevConnect Program

Making Information Easy to Access

We believe information should be easier to get. We make information easier to get by integrating software solutions that simplify access to voice and data. We are proud to partner with Avaya, a global leader in enterprise communications systems, to make information access easier.

Avaya Certified Solutions

Mutare solutions enhance Avaya's portfolio of unified communication, contact center, and related services for enterprises of all sizes without the need to ever rip and replace existing investments. Mutare solutions are designed to take advantage of both legacy and new generation Avaya infrastructure to provide a common user experience and lower the total cost of ownership. Mutare has off-the-shelf solutions that are Avaya certified for messaging and computer / telephony integration. Contact us for more information.

Compliance Tested

Mutare is pleased to announce that the following applications have been Avaya Compliance Tested and SAP Coded:

Custom Solutions to Enhance Business Processes

Every business is unique and oftentimes an off-the-shelf solutions cannot address a specific business problem. For over 22 years, Mutare has been consulting with customers to enhance their business processes and activity streams and oftentimes will deploy custom solutions in conjunction with an Avaya solution to solve a particular solution. Custom solutions can be just about anything. Some examples of custom solutions Mutare has engineered include:

  • Automating inquires by phone, fax or web
  • Broadcast notification integrating 3rd party endpoints, video displays, paging systems, social networks, RSS feeds and instant messaging
  • Migrating messages, greetings and passwords from legacy to voicemail platforms to next generation
  • Monitoring and escalating enterprise voicemail for critical functions
  • Integrating data input from speech to text for CRM and IVR applications
  • Resetting device and system passwords